Training documentation keeps teams organized, efficient, and productive while empowering everyone to be their best at work—from the top performers to the newest hires. It can also take a long time to create, so it’s not always a top priority for teams. But finding ways to save time on creating training documentation enables more people to do it, which leads to better long-term outcomes for the company.
Many tools on the market claim to help with training documentation, but it’s hard to know which ones to use. That's where having a list of vetted tools to choose from can be helpful.
This article will cover everything you need to know about training documentation software, including the following:
Let’s get started.
Before discussing training documentation software, we should first define what training documentation is. Training documentation is a technical document used by businesses to provide instructions and manuals for employees and product users.
Training documentation is a general term and can include any of the following:
Training documentation can help accomplish several things. It can help you onboard new employees and roll out new software technology in your stack. It can also educate your customers and make your products easier to use.
Companies of all sizes use varying training documentation forms, and employees in different roles and departments can create them. Some examples include Training Managers, Learning & Development Managers or Leads, Knowledge Managers, Operations Teams, HR, Sales, and Product teams.
There are several benefits to using training documentation, including:
Creating training documentation can be a tedious task, but the right training documentation software can simplify this process.
Training documentation software is a cloud-based application that helps you create, personalize, organize, and manage training documentation online. It’s also known as training manual software, a training manual creator, or a learning management system (LMS).
The software empowers your employees, providing them with high-quality training content and allowing them to complete the workflows they’re expected to perform. Your customers also stand to benefit, thanks to documents like product manuals.
A cloud-based platform gives you authoring tools that make it easy to create tests, courses, guides, quizzes, and more. You can create several types of training content with training documentation software, like:
Training documentation software allows you to create, organize, and manage training materials faster and more effectively. It’s also hosted on the cloud, which makes all materials accessible and easy to update.
But not all training documentation software is created equal. You need to know what to look for to find the right fit for your business.
Here are four key considerations to make when choosing your team’s ideal training document software.
First and foremost, your software should have the appropriate features and functionality to create the training content your business needs.
Some standard training documentation software features include:
Pricing and return on investment (ROI) are obvious considerations. You need a software tool that fits your budget and provides a positive ROI. Pricing models can vary, so consider your needs and how many users you’ll have.
It’s hard to determine whether a training documentation software will work for your business, so take advantage of free trials and pilot testing.
The ideal training documentation software will integrate seamlessly with your tech stack, benefitting not only the new documentation software but all of the software your company uses.
Look for a tool that integrates with all the popular CRM platforms, like Salesforce, HubSpot, and Zendesk.
A training documentation software can be affordable and have the perfect integrations and features, but none of that matters if your team can’t figure out how to use it. The money you save in price is lost through operational inefficiency.
Look for a tool with an intuitive interface that’s easy to use. You and your team should be able to master the platform relatively easily.
Here are the 8 best training documentation software compared.
G2 rating: 4.9 out of 5 stars
Tango is a training documentation software that allows you to create how-to guides instantly. With this tool, you can generate step-by-step training documentation like SOPs, manuals, process documentation, and more.
With Tango’s web and desktop application, you can capture your Workflows simply by walking through the processes yourself. Tango automatically generates a step-by-step guide, complete with screenshots and captions that you can standardize by editing, redacting, annotating, and blurring sensitive information.
Your guide can then be shared as a PDF, with a link, or in an email. Tango makes it easy for your team to share the knowledge that it needs to operate efficiently, while giving your customers the knowledge they need to make the most of your product.
Let's look at a Workflow example to better understand how Tango works. Say you want to show an employee how to see completed tasks in Asana. Here’s what the captured Workflow looks like:
1. Log into your Asana account
2. Click on "My Tasks" in the left-hand menu
3. Click on "Incomplete tasks"
4. In the dropdown menu, click on "Completed tasks"
5. View your completed tasks
With Tango, you and your team can spend less time creating training documentation and more time focusing on the work that drives your product forward. It’s also one of the more affordable tools on the market.
Tango has three pricing plans: Free, Pro, and Enterprise.
G2 rating: 4.4 out of 5 stars
ProProfs is an online training software that makes compliance and skill training easy. The cloud-based platform allows you to create several types of training-related content. You can make quizzes, courses, assessments, and more.
You can use ProProfs for employee onboarding. Ready-made courses and tests help accelerate employee induction, saving time, cost, and effort. AI-powered reports and stats automatically grade your learners.
ProProfs has over 100+ ready-to-use employee onboarding courses and is compatible across several browsers, devices, and operating systems. ProProfs integrates with popular platforms such as Mailchimp, Salesforce, TribeHR, SCORM, and WordPress.
ProProfs has three pricing plans: Essentials, Premium, and Business. The price plans are based on the number of “learners” you have. A learner is someone who takes your courses, such as an employee.
G2 rating: 4.7 out 5 of stars
Trainual is one of the most popular digital employee management solutions today. The web-based platform allows you to create several training materials, such as standard operating procedures, process documentation, employee handbooks, and more.
A robust suite of features makes it easy to onboard new employees. You can also educate your existing workforce to meet compliance standards. With over 150 pre-made templates, Trainual streamlines document creation, saving you time and effort.
Although Trainual is a capable solution, it doesn’t support SCORM files and other eLearning formats. This could be an issue for companies with existing training materials on SCORM player platforms.
Trainual has three pricing plans: Build, Train, and Scale.
G2 rating: 4.7 out 5 of stars
EdApp is a mobile learning management system built to create, personalize, and distribute training content. The intuitive authoring tool compresses dense information into lessons for your teammates, new hires, and customers.
There are more than 80+ eLearning and quiz templates and 800+ editable courses in the course library, which can save you time and effort. The gamification functionality can also boost motivation and engagement.
EdApp is a data-driven tool that ensures your documentation efforts are based on statistics. It gives you insights into the most popular templates and the best sequence of templates for maximum engagement.
EdApp has five pricing plans: EdApp Free, EdApp Growth, EdApp Plus, EdApp Mid-size, and Enterprise.
G2 rating: 4.6 out 5 of stars
Snagit by Techsmith is a screen capture and recording software that creates edited and annotated screenshots and videos. This software allows you to walk through any workflow, record it, and design training documents to share with others.
Snagit is a simple, lightweight tool with many valuable features. All-in-one capturing allows you to record your entire screen or a specific section. There’s also a panoramic scrolling capture for full-page and scrolling of vertically long or horizontally wide pages.
Pre-made templates save time in creating training documentation. All images, videos, and GIFs are stored in a cloud library. Snagit integrates with several apps, such as Slack, Dropbox, Google Drive, Powerpoint, and Microsoft Word.
Snagit has four pricing plans: Individual, Business, Education, and Government & Non-Profit.
G2 rating: 4.7 out 5 of stars
ClickHelp is an online documentation tool that makes it easy to create training-related materials like videos, quizzes, surveys, feedback forms, and more.
ClickHelp is versatile and has numerous use cases. You can use it to create software user guides and manuals for new tools in your tech stack. You can build a knowledge base for your website or even create developer documentation.
With over 20+ existing integrations and REST API support, ClickHelp is flexible and robust. Cloud hosting makes for easy access and authoring. You can use any device as long as it has an internet connection.
ClickHelp has four pricing plans: Essentials, Startup, Team, and Enterprise.
G2 rating: 4.7 out 5 of stars
Coassemble is an online training platform that helps drive business growth with high-quality training documentation. You can design visually stunning training-related content that maximizes engagement.
Employee onboarding is one of the best ways to use of Coassemble. You can create personalized and flexible training content to get your new hires up to speed. Rich data insights ensure your efforts are optimized for engagement.
Coassemble has 35 templates and 30+ lesson screens, so you can save time creating training documentation. The course builder makes it easy to customize your lessons and quizzes to your liking.
Coassemble has two pricing plans: Pro and Premium. The price of the plans depends on the number of users you require.
G2 rating: 4.6 out 5 of stars
TalentLMS is a cloud-based learning management system that helps educate your team. The intuitive platform lets you create new training courses quickly
This software tool is suitable for several uses and teams. You can onboard new hires and train existing employees to meet compliance. You can also educate customers on your product, provide your team with sales enablement documentation, and much more.
TalentLMS offers ready-made courses so you can save time and jump right in. All the templates are customizable, and the platform integrates with HubSpot, Salesforce, Zoom, BambooHR, and more.
TalentLMS has five pricing plans: Free, Starter, Basic, Plus, and Premium.
G2 rating: 4.6 out 5 of stars
iSpring Learn is a cloud-based learning management system that simplifies your training efforts. You can use iSpring Learn to build and launch a robust training program for your employees, new hires, and customers.
The authoring tool allows you to create interactive courses, quizzes, and other training documentation. iSpring Learn has several use cases, including onboarding new hires, product training, sales training, channel training, compliance training, and more.
iSpring Learn is compatible with several types of documents. You can upload PDFs, Word docs, SCORM courses, and videos. Comprehensive reports give you data to track and measure your efforts and the performance of your employees.
iSpring Learn has four pricing plans based on the number of users: 100 users, 300 users, 500 users, and Custom.
Training documentation software is a cloud-based program that creates, personalizes, organizes, and manages training materials online. It provides educational content that empowers your employees, new hires, and customers.
For instance, you can create user guides that allow your customers to get the most out of your product. These guides help to increase customer satisfaction and retention. You can also create process documentation to onboard new hires and educate your existing team.
Training documentation software helps streamline workflows, improve employee productivity, and increase operational efficiency—all while saving you from spending extra time, effort, and money on creating training documentation.
There are several factors that you should consider when choosing training documentation software. These include the following criteria: features and functionality, pricing and ROI, integrations, and ease of use.
The ideal provider should offer the features and functionality that your company needs. It should also be within your budget and provide a positive return on investment. It must also be intuitive and easy to use, and it needs to integrate with your existing technology stack.
Process documentation is crucial to your team's success, because it enables everyone to perform at their best—from new hires to your top performers. It can help onboard new employees, educate and upskill your existing team, provide customer product support, and much more.
Creating training materials takes time, effort, and resources, but a training documentation software tool can help streamline the process while creating a better experience for both your team and customers. This article outlined nine of the best training documentation software to get your team up to speed.
Ready to uplevel your training documentation?
